Big Motoring World - Review in Dealers category from Broadstairs, England
I had read the various reviews online and was cautious initially.Upon arrival we were greeted, offered tea & coffee and water for the dog!our salesman (Andrew) was extremely helpful, letting us into a number of vehicles as we ummed and arghd.
When we eventually narrowed our choice to 2 cars we were allowed to test drive them on our own with no salesman giving hard sell (they even said the dog could go with us if we wanted). We bought a C Class Mercedes which we are really happy with - there were a couple of issues after driving for a few weeks - I phoned the workshop and they booked me in to have a look.
On the due date I pitched up with a small list of problems / niggles - they fixed all but one there & then and scheduled me in again to come back to have the last thing fixed.I am pleased to say that all my issues have now been resolved and I cannot recommend them highly enough - big thanks to zack in the workshop too
Reason of review: Good customer service.