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What Their Customers Are Saying ?

Big Motoring World - Purchase and sales

Big Motoring World
i have just bought a mercedes e 250 convertable from big motoring in addington i am delighted with the car, but equally important was the help and demeanour of the sales team,. i was fortunate to have the assistance of MR JOEL ST-MART , He was thorough helpful, knowledgable and patient.I was not feeling very well at the time and must have tried his patience .I cant speak for all of the sales teams but this gentleman is certainly a cut... Read more

Big Motoring World - Review in Dealers category from Broadstairs, England

Big Motoring World
I had read the various reviews online and was cautious initially. Upon arrival we were greeted, offered tea & coffee and water for the dog!our salesman (Andrew) was extremely helpful, letting us into a number of vehicles as we ummed and arghd. When we eventually narrowed our choice to 2 cars we were allowed to test drive them on our own with no salesman giving hard sell (they even said the dog could go with us if we wanted). We bought a C... Read more

Big Motoring World - I would recommend anyone

Big Motoring World
Zee was very helpful when we was purchasing our vehicle. He was easy to communicate with and made the experience for us very enjoyable. I would recommend anyone looking to go to Big Motoring World deal with Zee as he is very genuine and will deliver to the best of his ability. Thanks Zee! Read more
wish i wrote this earlier to advise innocent people of this very dubious company. bout a x5 from them with extra 36 months warranty. next day after purchase car hand brake jams and car wont bulge. paid 3 hours of diagnosis fee for them to tell me its the hand brake...
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#1066556
Phone them to arrange appointment to go and see the car. I have ask there staff on the phone if the car has reclaiming seats on the back. I came a cross with very arrogant member of staff which was telling me wrong things and he didnt know the car at all. He than told...
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#1065632
What a waste of money - dont ever buy a warranty from this company or the car ! Took out a warranty to cover me - I expected not to pay for wear and tear items - but something serious such as the front shocks which were picked up on a service are EXCLUDED . So unless...
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#1060889

Big Motoring World - Wasted warranty !

Big Motoring World
#1066283
I'm very disappointed with the after sales , your warrenty is not fit for purpose and has been made impossible to claim on , I was instructed to get recovered to their garage and the garage can't fix the car and now they are expecting me to pay more recovery costs , long story but disappointed
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Big Motoring World - Car Review from Harrogate, North Yorkshire

Big Motoring World
#885087
I bought a car here and when driving home realised it had 2 chips in the windscreen on passenger side. I was never made aware of this and was told that scratches etc would all be dealt with. It was impossible to get through to after sales team and when I did I was told to go through my insurer to get it fixed by a rude woman. Won't be recommending awful service.
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Big Motoring World - Review about Px 12 from Potters Bar, Hertford

Big Motoring World
#871711
Plz plz dnot buy car from them at All , if you wana waste money through in the bin , but dnot give them plz ..
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Big Motoring World - Review about 2011 Mercedes-Benz C-Class C250 from Broadstairs, England

Big Motoring World
#860676
Staff were very rude sold me a faulty car, when i went back to complain about it they raised theyre voice at me, like wtf, i gave u money and this is the service u give me? Never again, ill make sure to tell everyone not to buy even a car smelly from here, rude ***
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Big Motoring World - Faulted warning lights / cut wires
A few months after buying a used car (2014 A-class A200 cdi), from big motoring world various warning lights would flash on and off on the dash board, as it was still under warranty took it to a Merc garage, had to wait 5 weeks they kept it over 2 weeks, they advise...
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#1035676
We travelled for 3 hours to purchase a vehicle. Having arrived & inspected a vehicle, we took it for a test drive. During the test, the DPF warning light came on, returned to the site & the staff said they would fix this before we toook it away. We went for some lunch...
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#1032364
Purchased a C Class Mercedes on 5th January yesterday the rear lights packed up. I took it to there service centre in snodland only to be told it wasn't anything to do with them as it was a Canterbury Car. I purchased it in Maidstone the sales invoice shows...
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#1023201
Please don't even consider thinking about this cheat company. I am going a lot of mental stress because of this *** company. Everything they say is a bloody lie and Big Motoring World is a part of this *** company by recommending them Never ever buy this company...
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Anonymous
Very unhappy customer

I have also experienced the same problems as you. We bought a car from the Big Motoring World. A couple of weeks after we purchased the vehicle costing £14500, a fault develo...

Anonymous
Anonymous

I share your pain.I bought my car from Big Motoring World in May 2016 with the warranty, and as you say, the salesman sold it with a "really great happy smiling service" and t...

I didn't like
  • I am not sure why its still active
  • Becareful
  • Seriously awful and painful
#1003445
Do not waste your time !!!!! I Called on Thursday night to ask about a BMW , they said they. Jus to hold the car and to come first thing Friday morning to test drive . I got the big Motoring world at just past 9 am and the car was sold . If it couldn't be deposited...
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Product
I didn't like
  • Sales tactics
#998775
Spent 23000 on a car from big mototring world. Was sold the paint and fabric protection and also a warranty which was supposed to be the platinum package. How ever i was lucky i still had just under a years warranty with BMW who done all they needed to do without...
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Anonymous
MazdaMan

How much was the warranty over what term and what was the claim limit?

#997744

Contact Big Motoring World

Headquarters Address:
Big Motoring World Group Service Centre
Vantage Point, Snodland By Pass Snodland
Kent, UK ME6 5SL
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Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Ok, first of all, I have to say, when I had my first purchase of bmw from big motoring world was quite happy about 7 years ago before it expanded.The bmw i have bought stayed with me for 5 years and covered 60k miles with no fault! Therefore, even I have read and heard...
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Product
I liked
  • Prices and availability
  • Choice of vehicles
I didn't like
  • Lack of responsibility for issues
  • Service
  • Quality of cars
#995113