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What Their Customers Are Saying ?

Big Motoring World - Purchase and sales

Big Motoring World
i have just bought a mercedes e 250 convertable from big motoring in addington i am delighted with the car, but equally important was the help and demeanour of the sales team,. i was fortunate to have the assistance of MR JOEL ST-MART , He was thorough helpful, knowledgable and patient.I was not feeling very well at the time and must have tried his patience .I cant speak for all of the sales teams but this gentleman is certainly a cut...

Big Motoring World - Review in Dealers category from Broadstairs, England

Big Motoring World
I had read the various reviews online and was cautious initially. Upon arrival we were greeted, offered tea & coffee and water for the dog!our salesman (Andrew) was extremely helpful, letting us into a number of vehicles as we ummed and arghd. When we eventually narrowed our choice to 2 cars we were allowed to test drive them on our own with no salesman giving hard sell (they even said the dog could go with us if we wanted). We bought a C...

Big Motoring World - I would recommend anyone

Big Motoring World
Zee was very helpful when we was purchasing our vehicle. He was easy to communicate with and made the experience for us very enjoyable. I would recommend anyone looking to go to Big Motoring World deal with Zee as he is very genuine and will deliver to the best of his ability. Thanks Zee!
Big Motoring World - Faulted warning lights / cut wires
A few months after buying a used car (2014 A-class A200 cdi), from big motoring world various warning lights would flash on and off on the dash board, as it was still under warranty took it to a Merc garage, had to wait 5 weeks they kept it over 2 weeks, they advise...
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#1035676
We travelled for 3 hours to purchase a vehicle. Having arrived & inspected a vehicle, we took it for a test drive. During the test, the DPF warning light came on, returned to the site & the staff said they would fix this before we toook it away. We went for some lunch...
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#1032364
Purchased a C Class Mercedes on 5th January yesterday the rear lights packed up. I took it to there service centre in snodland only to be told it wasn't anything to do with them as it was a Canterbury Car. I purchased it in Maidstone the sales invoice shows...
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#1023201

Car Review

Big Motoring World
#885087
I bought a car here and when driving home realised it had 2 chips in the windscreen on passenger side. I was never made aware of this and was told that scratches etc would all be dealt with. It was impossible to get through to after sales team and when I did I was told to go through my insurer to get it fixed by a rude woman. Won't be recommending awful service.
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Px 12 Review

Big Motoring World
#871711
Plz plz dnot buy car from them at All , if you wana waste money through in the bin , but dnot give them plz ..
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2011 Mercedes Benz C250 Car Review

Big Motoring World
#860676
Staff were very rude sold me a faulty car, when i went back to complain about it they raised theyre voice at me, like wtf, i gave u money and this is the service u give me? Never again, ill make sure to tell everyone not to buy even a car smelly from here, rude ***
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Big Motoring World Customer Care Review

Big Motoring World
#857526
I am very happy with the service . Thanks a million Grant he makes a excellent manager along with his team esp Lucy . My problem has been dealt very well. I will recommend this company
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Please don't even consider thinking about this cheat company. I am going a lot of mental stress because of this *** company. Everything they say is a bloody lie and Big Motoring World is a part of this *** company by recommending them Never ever buy this company...
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Anonymous
Very unhappy customer

I have also experienced the same problems as you. We bought a car from the Big Motoring World. A couple of weeks after we purchased the vehicle costing £14500, a fault develo...

Anonymous
Anonymous

I share your pain.I bought my car from Big Motoring World in May 2016 with the warranty, and as you say, the salesman sold it with a "really great happy smiling service" and t...

I didn't like
  • Seriously awful and painful
  • Becareful
  • Stay away
#1003445
Do not waste your time !!!!! I Called on Thursday night to ask about a BMW , they said they. Jus to hold the car and to come first thing Friday morning to test drive . I got the big Motoring world at just past 9 am and the car was sold . If it couldn't be deposited...
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Product
I liked
  • Very poor
I didn't like
  • Sales tactics
#998775
Spent 23000 on a car from big mototring world. Was sold the paint and fabric protection and also a warranty which was supposed to be the platinum package. How ever i was lucky i still had just under a years warranty with BMW who done all they needed to do without...
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Anonymous
MazdaMan

How much was the warranty over what term and what was the claim limit?

Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Big Motoring World - Hidden problems started to turn out on the second day I got the car. Waiting for Solution!!
Ok, first of all, I have to say, when I had my first purchase of bmw from big motoring world was quite happy about 7 years ago before it expanded.The bmw i have bought stayed with me for 5 years and covered 60k miles with no fault! Therefore, even I have read and heard...
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Product
I liked
  • Choice of vehicles
  • Prices and availability
I didn't like
  • Service
  • Quality of cars
  • Lack of responsibility for issues
#995113
Had a quote regarding my px car and they offered me on phone £1000. Next day I driven 40miles just to find out: My car now £500 as a px The car I'd like to get not in the location and had to wait 1 hour but still not shown They not even bothered to offer you a deal...
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#972229
First of all I've been missed informed regarding the price I would possible get for my px vehicle. From 1000 on the phone they actually offered me half. Which is less than less. The car I was looking for was not on the site and they said I have to wait 30 min....
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#971604

Contact Big Motoring World

Headquarters Address:
Big Motoring World Group Service Centre
Vantage Point, Snodland By Pass Snodland
Kent, UK ME6 5SL
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WHAT HAVE I DONE! After having my old car for 15 years i thought i was due a new one. With two young children a three door car was just not cutting it. I liked the look of the audi a5 sportsback, bit pricey but thought why not. Saw a few at a couple of main dealers,...
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Anonymous
Hove Punter

Car warranties are regulated by the FCA. Make a written complaint to these clowns (BMW) - await their dismissive response and then refer your complaint to the Ombudsman. (They...

Anonymous
Anonymous

I believe everything you have, something needs to be done here. The bloody worst dealership you can buy a car from. Big frauds