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What Their Customers Are Saying ?

Big Motoring World - No problems

Big Motoring World
Car purchase was very easy with no pressure. After a couple of weeks aircon not blowing cold. As I live a long way from Kent they suggested I contact Warranty 2000 to sort the problem rather than bringing it iback to them in Kent to be fixed. W2000 advised me to take to local Halfords Autocentre with whom they have an account. Guys there spent 2 hours tracing fault to a small hole in the condenser. Booked in 2 days later and fixed without any... Read more

Big Motoring World - Purchase and sales

Big Motoring World
i have just bought a mercedes e 250 convertable from big motoring in addington i am delighted with the car, but equally important was the help and demeanour of the sales team,. i was fortunate to have the assistance of MR JOEL ST-MART , He was thorough helpful, knowledgable and patient.I was not feeling very well at the time and must have tried his patience .I cant speak for all of the sales teams but this gentleman is certainly a cut... Read more

Big Motoring World - Review in Dealers category from Broadstairs, England

Big Motoring World
I had read the various reviews online and was cautious initially. Upon arrival we were greeted, offered tea & coffee and water for the dog!our salesman (Andrew) was extremely helpful, letting us into a number of vehicles as we ummed and arghd. When we eventually narrowed our choice to 2 cars we were allowed to test drive them on our own with no salesman giving hard sell (they even said the dog could go with us if we wanted). We bought a C... Read more
I am not saying DON'T buy from Big Motoring World. I am just saying be very careful and have the car checked by and independent mechanic before you buy from them.
As you can see from the attached picture, i have got the Check brake pad wear' caution sign. This car was supposed to have been checked thoroughly prior to selling. i have had this car for 10 days so what wear could i have caused to the brakes. To make matters...
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I liked
  • Amount of stock
  • Wide range of cars
  • Nice showroom
I didn't like
  • After sales service
  • No clarity
#1133662
Why you should avoid big motoring world at all costs! Their adverts are not true listings for the actual cars you are buying but are for newer models! The manager confirmed this to me and said this is how all cars are sold across the industry. This is not true any...
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#1098043
Gutted really feel ripped off phoned to say wanted to give car back fought there was a 14 day cooling feel absolutely said we can give car back but still have to pay money off got guard x and 3 year warranty then find out have to pay out of own money then claim back...
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#1094944

Big Motoring World - Car Review from Harrogate, North Yorkshire

Big Motoring World
#885087
I bought a car here and when driving home realised it had 2 chips in the windscreen on passenger side. I was never made aware of this and was told that scratches etc would all be dealt with. It was impossible to get through to after sales team and when I did I was told to go through my insurer to get it fixed by a rude woman. Won't be recommending awful service.
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Big Motoring World - Car Purchase Review from Hucknall, England

Big Motoring World
#787867
Do not get a vehicle from this company they sell dangerous cars which are barely road legal!!!!
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Big Motoring World - Repair Review

Big Motoring World
#746568
I was missold warranty by bigmotoringworld. They told me i was getting bmw warranty. But got a letter from warranties2000 a fony company that has excess and does not fully cover any kind of repair.
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Big Motoring World - Bmw 5 Series Review from Carshalton, Sutton

Big Motoring World
#714420
9 months later and after numerous calls and emails I've never received my bmw service book
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wish i wrote this earlier to advise innocent people of this very dubious company. bout a x5 from them with extra 36 months warranty. next day after purchase car hand brake jams and car wont bulge. paid 3 hours of diagnosis fee for them to tell me its the hand brake...
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#1066556
I'm very disappointed with the after sales , your warrenty is not fit for purpose and has been made impossible to claim on , I was instructed to get recovered to their garage and the garage can't fix the car and now they are expecting me to pay more recovery...
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#1066283
Phone them to arrange appointment to go and see the car. I have ask there staff on the phone if the car has reclaiming seats on the back. I came a cross with very arrogant member of staff which was telling me wrong things and he didnt know the car at all. He than told...
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#1065632
What a waste of money - dont ever buy a warranty from this company or the car ! Took out a warranty to cover me - I expected not to pay for wear and tear items - but something serious such as the front shocks which were picked up on a service are EXCLUDED . So unless...
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#1060889
Big Motoring World - Faulted warning lights / cut wires
A few months after buying a used car (2014 A-class A200 cdi), from big motoring world various warning lights would flash on and off on the dash board, as it was still under warranty took it to a Merc garage, had to wait 5 weeks they kept it over 2 weeks, they advise...
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#1035676
We travelled for 3 hours to purchase a vehicle. Having arrived & inspected a vehicle, we took it for a test drive. During the test, the DPF warning light came on, returned to the site & the staff said they would fix this before we toook it away. We went for some lunch...
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#1032364

Contact Big Motoring World

Mailing Address:
Big Motoring World Group Service Centre
Vantage Point, Snodland By Pass Snodland
Kent, UK ME6 5SL
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Purchased a C Class Mercedes on 5th January yesterday the rear lights packed up. I took it to there service centre in snodland only to be told it wasn't anything to do with them as it was a Canterbury Car. I purchased it in Maidstone the sales invoice shows...
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#1023201