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What Their Customers Are Saying ?

Big Motoring World - No problems

Big Motoring World
Car purchase was very easy with no pressure. After a couple of weeks aircon not blowing cold. As I live a long way from Kent they suggested I contact Warranty 2000 to sort the problem rather than bringing it iback to them in Kent to be fixed. W2000 advised me to take to local Halfords Autocentre with whom they have an account. Guys there spent 2 hours tracing fault to a small hole in the condenser. Booked in 2 days later and fixed without any... Read more

Big Motoring World - Purchase and sales

Big Motoring World
i have just bought a mercedes e 250 convertable from big motoring in addington i am delighted with the car, but equally important was the help and demeanour of the sales team,. i was fortunate to have the assistance of MR JOEL ST-MART , He was thorough helpful, knowledgable and patient.I was not feeling very well at the time and must have tried his patience .I cant speak for all of the sales teams but this gentleman is certainly a cut... Read more

Big Motoring World - Review in Dealers category from Broadstairs, England

Big Motoring World
I had read the various reviews online and was cautious initially. Upon arrival we were greeted, offered tea & coffee and water for the dog!our salesman (Andrew) was extremely helpful, letting us into a number of vehicles as we ummed and arghd. When we eventually narrowed our choice to 2 cars we were allowed to test drive them on our own with no salesman giving hard sell (they even said the dog could go with us if we wanted). We bought a C... Read more
Why you should avoid big motoring world at all costs! Their adverts are not true listings for the actual cars you are buying but are for newer models! The manager confirmed this to me and said this is how all cars are sold across the industry. This is not true any...
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#1098043
wish i wrote this earlier to advise innocent people of this very dubious company. bout a x5 from them with extra 36 months warranty. next day after purchase car hand brake jams and car wont bulge. paid 3 hours of diagnosis fee for them to tell me its the hand brake...
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#1066556
Phone them to arrange appointment to go and see the car. I have ask there staff on the phone if the car has reclaiming seats on the back. I came a cross with very arrogant member of staff which was telling me wrong things and he didnt know the car at all. He than told...
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#1065632

Big Motoring World - Told me car had guard x and got 3 year warranty but pay

Big Motoring World
#1094944
Gutted really feel ripped off phoned to say wanted to give car back fought there was a 14 day cooling feel absolutely said we can give car back but still have to pay money off got guard x and 3 year warranty then find out have to pay out of own money then claim back guard x
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Big Motoring World - Wasted warranty !

Big Motoring World
#1066283
I'm very disappointed with the after sales , your warrenty is not fit for purpose and has been made impossible to claim on , I was instructed to get recovered to their garage and the garage can't fix the car and now they are expecting me to pay more recovery costs , long story but disappointed
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Big Motoring World - Car Review from Harrogate, North Yorkshire

Big Motoring World
#885087
I bought a car here and when driving home realised it had 2 chips in the windscreen on passenger side. I was never made aware of this and was told that scratches etc would all be dealt with. It was impossible to get through to after sales team and when I did I was told to go through my insurer to get it fixed by a rude woman. Won't be recommending awful service.
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Big Motoring World - Review about Px 12 from Potters Bar, Hertford

Big Motoring World
#871711
Plz plz dnot buy car from them at All , if you wana waste money through in the bin , but dnot give them plz ..
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Value for money
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What a waste of money - dont ever buy a warranty from this company or the car ! Took out a warranty to cover me - I expected not to pay for wear and tear items - but something serious such as the front shocks which were picked up on a service are EXCLUDED . So unless...
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#1060889
Big Motoring World - Faulted warning lights / cut wires
A few months after buying a used car (2014 A-class A200 cdi), from big motoring world various warning lights would flash on and off on the dash board, as it was still under warranty took it to a Merc garage, had to wait 5 weeks they kept it over 2 weeks, they advise...
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#1035676
We travelled for 3 hours to purchase a vehicle. Having arrived & inspected a vehicle, we took it for a test drive. During the test, the DPF warning light came on, returned to the site & the staff said they would fix this before we toook it away. We went for some lunch...
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#1032364
Purchased a C Class Mercedes on 5th January yesterday the rear lights packed up. I took it to there service centre in snodland only to be told it wasn't anything to do with them as it was a Canterbury Car. I purchased it in Maidstone the sales invoice shows...
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#1023201
Please don't even consider thinking about this cheat company. I am going a lot of mental stress because of this *** company. Everything they say is a bloody lie and Big Motoring World is a part of this *** company by recommending them Never ever buy this company...
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Anonymous
Very unhappy customer

I have also experienced the same problems as you. We bought a car from the Big Motoring World. A couple of weeks after we purchased the vehicle costing £14500, a fault develo...

Anonymous
Anonymous

I share your pain.I bought my car from Big Motoring World in May 2016 with the warranty, and as you say, the salesman sold it with a "really great happy smiling service" and t...

I didn't like
  • Seriously awful and painful
  • Stay away
  • This company is just a scam
#1003445
Do not waste your time !!!!! I Called on Thursday night to ask about a BMW , they said they. Jus to hold the car and to come first thing Friday morning to test drive . I got the big Motoring world at just past 9 am and the car was sold . If it couldn't be deposited...
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Product
I didn't like
  • Sales tactics
#998775

Contact Big Motoring World

Mailing Address:
Big Motoring World Group Service Centre
Vantage Point, Snodland By Pass Snodland
Kent, UK ME6 5SL
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Spent 23000 on a car from big mototring world. Was sold the paint and fabric protection and also a warranty which was supposed to be the platinum package. How ever i was lucky i still had just under a years warranty with BMW who done all they needed to do without...
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Anonymous
MazdaMan

How much was the warranty over what term and what was the claim limit?

#997744